PINGPONG

Current Scenario

It’s rare to find a PingPong table in an office facility unoccupied and there are high chances the employees you would like to play with are busy during your free time.

Goal

Provide a design proposal for web/mobile where employees can

• Team up with players working in the same office building

• View and book an available time slot

• When booking a time slot, the system should notify if you or your team players have a conflicting meeting or appointment

• Facility managers might be interested in generating a timely report to gauge employee

engagement in games. The report should have both a tabular and graphical view

End Users

People working in the building who are interested in playing TT. They can be beginners or experts.

How do people currently find available TT slots?

By visiting the area where the tables are located
Word of mouth/text/call from employees who are already in the location or visited it earlier

Problem with the existing solution

It takes manual effort to go to the location and find a table. Not finding an available slot could lead to frustration/disappointment
If the employees plan on going in groups of 2-4, it would be unpleasant if they do not find the required number of available slots.
The time when the employees reach the location may or may not be optimal for the game that is already commenced.
Word of mouth may not be the best solution. Since the tables are available for everyone in the building, employees from another company may occupy it by the time one reaches the venue.

Proposal

Using the PingPong app, users in the building should be able to book a slot accurately and cancel if necessary. Users should be able to book more than 1 slot at a particular time if available. The app will also provide a report on employee engagement.

Personas

Pratheek Rao, 32

UI developer, Unmarried

Pratheek is a UI developer who usually gets his job done very quickly. Being a social butterfly, he usually gets bored at work when he is done with tasks for the day and would love to have a quick session of table tennis every now and then.

Behavior

Usually seen at the break room trying to find people to play TT with. Pratheek is very friendly and approachable. A tech geek too.

Goal

Pratheek wants to find a table instantly so that he can engage with his coworkers and use their time efficiently as well.

smiling-indian-man-looking-camera-mature-wearing-spectacles-portrait-middle-eastern-confid

Prashanth K, 42

Facilities manager, Married

Prashant is the facilities manager who oversees and manages contracts and providers for services including security, parking, cleaning, catering, technology and so on.

Behaviour

A busy bee who coordinates with facility managers of 5 companies that are accommodated in the building. He is very approachable and very good at multitasking.

Goal

Prashanth wants to keep track of employees that are making use of the facilities, especially the ping-pong tables. Of late, many people reached out to him if there’s a way to book tables in advance. Also, he wants to see the employee engagement in games preferably in report.

storyboard

My storyboard tells the story of how Pratheek uses the app when he wants to book a ping pong table at work. In this story he books a slot for his co-worker too.